FAQs

Yes. G’LORE Store offers worldwide shipping. Delivery availability may depend on the destination and local shipping restrictions.

The estimated delivery time is usually between 5 and 25 business days. Remote locations, customs procedures and carrier delays may occasionally extend this timeframe.

Orders are normally processed within 1 to 3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Once your order has been dispatched, you will receive an email containing your tracking number and carrier information. Please allow some time for the tracking system to update after shipment.

Customs duties, import taxes and other local charges may be applied by the destination country. These charges are the responsibility of the customer and are not controlled by G’LORE Store.

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay

Eligible items may be returned within 7 days. Products must be in returnable condition and comply with the requirements stated in our return and refund policies.

Approved refunds are issued as a non-expiring digital gift card that can be used on a future G’LORE Store order. Store credit is generally issued within 7 business days after the returned item has been received and inspected.

The following may not be eligible:

• Items returned outside the 7-day return period
• Items that are not in returnable condition
• Original shipping fees
• Taxes and customs charges

Contact our customer support team within 7 days of receiving your order. Include your order details and clear photos or videos showing the problem so our team can review your request.

Customers are responsible for providing a complete and accurate shipping address. If an order is returned because the address was incorrect or incomplete, an additional reshipping fee may apply.

Delivery delays may occur because of customs inspections, local postal services, carrier operations, public holidays, weather conditions or remote delivery locations. These circumstances may be outside G’LORE Store’s control.

We use industry-standard security measures to help protect personal information against unauthorized access. Customer data is shared only with trusted providers when required to process payments, deliver orders, operate the website or comply with legal obligations. We do not sell customer data.

Depending on your jurisdiction, you may have the right to access, update or request deletion of your personal information. Contact our team at contact@glore-store.com .

Email us at contact@glore-store.com . We aim to respond within 24 to 48 hours, excluding weekends and public holidays.